Important: By registering or using the 365cuci vip platform, you agree to be bound by all Terms and Conditions stated in this document. Please read it in full before proceeding.

1. Introduction and Scope of Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and 365cuci vip ("Platform", "we" or "us") operating the website at 365cucivip.org along with all associated mobile applications.

This document governs all aspects of platform use, including but not limited to account registration, gaming activity, financial transactions, bonuses and promotions, data privacy, and the responsibilities of both parties. These Terms constitute a legally binding document and you are encouraged to keep a copy for future reference.

In the event of any discrepancy between other language versions and this Bahasa Melayu version, the Bahasa Melayu version shall take precedence for members in Malaysia.

2. Membership Eligibility

To register and use the 365cuci vip platform, you must meet all of the following requirements:

  • At least 18 years old on the date of registration
  • Possessing full legal capacity to enter into a binding agreement
  • Not a citizen or resident of any jurisdiction that prohibits online gaming activities
  • Never imprisoned or convicted of a financial crime or fraud within the last five years
  • Registering using true, accurate, and up-to-date personal information

365cuci vip reserves the right to request age and identity verification at any time. Failure to provide valid verification documents within the specified timeframe may result in your account being temporarily suspended or permanently closed.

Identity verification (KYC) is an industry-standard requirement that protects you from identity fraud and ensures the security of your funds on the platform.

3. Registration and Account Management

3.1 Single Account

Each individual is permitted to hold only one (1) active account at 365cuci vip. Registration of multiple accounts by the same individual is prohibited and constitutes a serious breach of these terms. If we detect the presence of multiple accounts, all associated accounts will be suspended and we reserve the right to forfeit any winnings or balances therein.

3.2 Account Information

You are fully responsible for ensuring that all information provided during registration is accurate and up to date. This includes your full name, date of birth, email address, phone number, and bank or e-wallet details. Any false or misleading information discovered may result in your account being terminated immediately without prior notice.

3.3 Password Security

You are fully responsible for keeping your account password confidential. 365cuci vip will never ask for your password via email, live chat, Telegram, or any other channel. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

4. Deposits, Withdrawals and Financial Transactions

4.1 Payment Methods

365cuci vip supports a wide range of popular payment methods in Malaysia, including FPX, Touch 'n Go eWallet, Boost, GrabPay, ShopeePay, bank transfer, and cryptocurrency. All payment methods used must be registered in the member's own name. The use of third-party accounts for deposits or withdrawals is strictly prohibited.

4.2 Deposit and Withdrawal Limits

Minimum and maximum limits for deposits and withdrawals are set for each payment method and are subject to change from time to time. The latest limits can be found in the Deposit on our platform. 365cuci vip reserves the right to impose additional limits on certain accounts based on risk profile or compliance requirements.

4.3 Withdrawal Processing

Completed and verified withdrawal requests will be processed within the timeframe specified for each payment method. First-time withdrawals or withdrawals exceeding a certain amount may require additional document verification as part of our KYC process. Funds are always returned to the original payment method used for the deposit.

Note: Withdrawals requested before bonus wagering requirements are met will result in the cancellation of the relevant bonus. Your cash balance will not be affected, but the bonus balance will be deducted from the withdrawal amount.

5. Bonuses, Promotions and Loyalty Programme

All bonuses and promotions offered by 365cuci vip are subject to the specific terms and conditions stated alongside each offer. The general conditions applicable to all bonuses are as follows:

  • Each member is entitled to claim each bonus once only unless otherwise stated
  • Bonuses cannot be directly converted to cash before wagering requirements are met
  • Wagering requirements (rollover) must be met within the specified validity period
  • 365cuci vip reserves the right to void any bonus if fraud or abuse is suspected
  • Members who use low-risk betting strategies solely to meet rollover requirements may not be eligible for bonus withdrawal
  • Promotions are for entertainment purposes and are not a guarantee of profit

The 365cuci vip VIP Programme rewards active members with exclusive benefits including higher withdrawal limits, special bonuses, and priority support services. Eligibility for VIP tiers is determined by your total wagering activity and may change based on periodic reviews conducted by the platform.

6. Game Rules and Member Conduct

6.1 Fair Play

365cuci vip is committed to fair and transparent gameplay. All games on our platform use a Random Number Generator (RNG) system independently audited by third parties. Every game outcome is entirely random and cannot be influenced by any party, including the platform itself.

6.2 Prohibited Conduct

The following are strictly prohibited on the 365cuci vip platform and may result in immediate account suspension or termination:

  • Use of automated software, bots, scripts, or any unauthorised tools
  • Exploiting vulnerabilities or weaknesses in games
  • Collusion between players to disadvantage other players or the platform
  • Money laundering through the platform
  • Use of a third-party credit card or bank account for deposits
  • Threats, harassment, or abusive language directed at support staff or other players

6.3 Technical Decisions

In the event of a technical disruption during gameplay, 365cuci vip will review server records to determine a fair outcome. In cases where records are incomplete, the relevant bet will be returned to the member's account balance. The platform's decision on technical matters is final.

7. Privacy and Data Protection

Protecting your personal data is our priority. 365cuci vip collects, processes, and stores your personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your data is protected by 256-bit SSL encryption and is only accessed by authorised personnel for platform operational purposes.

We will not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent. For more information on how we manage your data, please refer to Privacy Policy our detailed policy.

8. Responsible Gaming

365cuci vip takes our social responsibility seriously. We provide a range of tools to help members maintain control over their playing habits:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits
  • Loss Limit: Set a maximum loss amount for a specified period
  • Time Limit: Set your own daily session time limit
  • Take a Break: Temporarily suspend your account if needed
  • Self-Exclusion: Permanently close your account if you need assistance

Additional information and support resources are available on the Responsible Gaming us. If you feel that gaming is beginning to affect your life, we encourage you to seek professional help without delay.

Important Reminder: Gaming is entertainment, not a source of income. Do not wager money you cannot afford to lose. If you need help, contact Talian Kasih 15999 or the AAKJ Helpline.

9. Liability Limits and Disclaimer

To the extent permitted by applicable law, 365cuci vip is not liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including but not limited to financial losses from gaming, service disruptions, or technical failures beyond our control.

This platform is provided "as is" without any express or implied warranties. We do not guarantee that the platform will operate without interruption at all times, although we strive to maintain uptime exceeding 99.9%.

10. Account Termination and Suspension

365cuci vip reserves the right to suspend or terminate any member's account for the following reasons without prior notice:

  • Violation of any provision in these Terms and Conditions
  • Fraud, money laundering, or other illegal activities
  • Providing false information during registration or KYC
  • Attempting to hack, damage, or disrupt the platform
  • Requests from relevant legal authorities

Members who wish to voluntarily close their account may do so by contacting our support team. Any valid balance in the account will be returned upon completion of the verification process, subject to no outstanding restrictions.

11. Applicable Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute arising in connection with these Terms shall first be resolved through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute may be referred to arbitration or a mutually agreed dispute resolution body.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact our team via:

  • Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week via the platform
  • FAQ: Visit the FAQ us for an immediate response

These Terms and Conditions were last updated on 1 January 2026. Previous versions are no longer in effect and are fully superseded by this document.